Terms and Conditions for Saree Products

1. Product Information

All sarees are described with the highest accuracy possible, including fabric, color, size, and design. However, slight variations in color and pattern may occur due to lighting in images or screen display settings.

2. Ordering and Payment

• Orders are confirmed only after successful payment.
• Payment methods may include online transfers, card payments, or other digital wallets as offered at checkout.
• Prices are subject to change without prior notice, but confirmed orders will be charged at the price at the time of purchase.

3. Shipping and Delivery

• Orders are processed within 2–5 business days unless otherwise specified.
• Delivery timelines may vary based on location and courier services.
• Any delays due to unforeseen circumstances (natural disasters, strikes, pandemics) are not the responsibility of the seller.

4. Returns and Exchanges

• Returns or exchanges are accepted only within 7 days of delivery.
• Sarees must be returned in original, unused condition with all tags and packaging intact.
• Customized or personalized sarees cannot be returned or exchanged unless defective.
• Refunds (if applicable) will be processed after inspection of the returned item. Shipping charges for returns may be borne by the customer unless the item is defective.

5. Defective or Damaged Products

• Any defects or damages must be reported within 48 hours of delivery.
• Supporting images may be requested for verification.
• Replacement or refund will be issued only after confirmation of the defect/damage.

6. Privacy Policy

• Customer information, including personal and payment details, is strictly confidential.
• Data will only be used for order processing, delivery, and communication related to the purchase.

7. Customer Support

• For any queries, complaints, or assistance, customers may contact support via email at ketankachhadia.3@gmail.com.
• Support requests will be addressed within 24–48 hours on business days.

8. Limitation of Liability

• The seller is not responsible for losses or damages caused due to misuse of products, incorrect handling, or negligence.
• Any liability is limited to the value of the purchased product.

9. Governing Law

• These terms are governed by applicable local laws, and any disputes will be subject to the jurisdiction of local courts.